It sounds like, according to their half-assed explanations, you'd have to be in the same room and using walkie-talkies to get the free service.

HEY I Argued with them for 8 months, and finally, we got a rep who said, "You've been charged for your mobile to mobile calls and nights and weekends".. NO KIDDING?! BUT, refused to refund any of our back overpayment because it was past 30 days, ALTHOUGH they had a record of every call we made disputing every bill.

Jackasses.

I just read this yahoo news item: http://tinyurl.com/2jubd and thought of you. You gotta love the one where the wife's husband died and they were going to charge her for canceling his service.